Privacy Policy

1. Who we are

Yard Stop Garden Center Inc.
4200 S Hwy 19-A, Mount Dora, FL 32757
Phone: (352) 357-9964
Email: info@yardstopgardencenter.com
Business hours: Mon–Fri 7:30am–5:00pm · Sat 8:00am–4:00pm · Sun Closed

2. Information we collect

We may collect the following categories of information:

• Contact and account information — name, email address, phone number, account identifiers, and preferences you provide when creating an account, signing in, checking out, or contacting us.
• Order and fulfillment information — products ordered, quantities, pricing, delivery or pickup choices, delivery addresses, delivery dates, notes, and order status.
• Payment-related information — we do not store full payment card numbers on our servers. Card details are processed by our payment processor (Authorize.net). We may retain transaction identifiers, payment status, limited billing ZIP information used for verification, and related fraud/support records.
• Device, network, and usage information — IP address, user agent / browser and device signals, approximate location derived from IP or platform headers, language preferences, referring pages, timestamps, and similar technical data collected when you browse, sign in, or place an order.
• Communications — emails, messages, and support inquiries you send us, and records of transactional notices we send to you (such as order confirmations or one-time login codes).
• Business / Counterpoint records — if you are a known commercial customer, we may associate your web account or order with existing customer records (for example account type, tax-exempt status, or Pro Advantage eligibility) maintained for store operations.

3. How we use information

We use information to:

• Process, fulfill, deliver, and support orders
• Create and secure customer accounts and one-time login codes
• Calculate taxes, fees, and delivery quotes
• Communicate about orders, accounts, and service updates
• Prevent fraud, abuse, chargebacks, and unauthorized access
• Improve our website, catalog, and operations
• Comply with law, enforce our Terms of Service, and protect our rights
• Maintain business records and accounting

4. How we share information

We do not sell your personal information. We may share information with:

• Service providers that help us operate the Services (payment processing, email delivery, hosting, analytics, security, and similar vendors), under obligations to use the data only to provide services to us.
• Delivery and operations partners as needed to fulfill your order.
• Professional advisors such as accountants, auditors, or counsel.
• Authorities or third parties when we believe disclosure is required by law, legal process, or to protect Yard Stop, our customers, or the public from harm, fraud, or liability.
• Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.

5. Cookies and similar technologies

We use cookies, local storage, and similar technologies for essential site functions such as keeping items in your cart, remembering fulfillment preferences, maintaining signed-in sessions, and securing checkout. Disabling these technologies may prevent the Services from working correctly.

6. Payment security

Card payments are handled by Authorize.net. We intentionally do not store full card numbers or CVV codes on Yard Stop systems. You are responsible for using a secure device and network when checking out.

7. Retention

We retain information for as long as needed to fulfill the purposes described in this Policy, including order history, fraud prevention, legal compliance, tax/accounting requirements, and dispute resolution. Retention periods vary by record type.

8. Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take appropriate steps to delete it.

10. Your choices and requests

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about our practices, by emailing info@yardstopgardencenter.com. We may need to verify your identity and may retain information as permitted or required by law (for example, completed orders and fraud records).

11. Florida and U.S. operations

We operate in Florida, United States. If you access the Services from outside the United States, you understand that your information may be processed in the United States, where laws may differ from those in your location.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Services after an update constitutes acceptance of the revised Policy, to the extent permitted by law.

13. Contact

Questions about this Privacy Policy or our data practices:
Yard Stop Garden Center Inc.
4200 S Hwy 19-A, Mount Dora, FL 32757
info@yardstopgardencenter.com · (352) 357-9964

See also our Terms of Service.